JIMFRAMES

Last Updated: November 25, 2025

Effective Date: November 25, 2025

JimFrames ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Company Name: JimFrames
Contact Email: contact@jimframes.com
Website: https://jimframes.com

2. Information We Collect

We collect the following categories of personal data:

• Email Address: When you subscribe to our newsletter or notification list
• Name and Message Content: When you use our contact form
• Technical Data: IP address, browser type, device information (only if you consent to analytics cookies)
• Usage Data: Pages visited, time spent on site, click data (only with your consent)

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent (Article 6(1)(a) UK GDPR): For newsletter subscriptions and analytics cookies
• Legitimate Interests (Article 6(1)(f) UK GDPR): To respond to contact form inquiries and improve our website
• Contractual Necessity (Article 6(1)(b) UK GDPR): To process orders when our store launches

4. How We Use Your Information

We use your personal data for the following purposes:

• To send product launch notifications (with your consent)
• To send occasional updates about our collections (maximum once per month)
• To respond to your inquiries via the contact form
• To analyze website usage and improve user experience (only with analytics consent)
• To comply with legal obligations

5. Cookies and Tracking Technologies

We use the following types of cookies:

• Necessary Cookies: Essential for website functionality (e.g., consent preferences). These cannot be disabled.
• Analytics Cookies: Google Firebase Analytics to understand site usage (requires your consent)
• Marketing Cookies: Currently not in use (for future advertising campaigns)

For detailed information about cookies, please see our Cookie Policy section below.

6. Third-Party Data Processors

We share data with the following third-party processors:

• Google Firebase (USA): Data storage and analytics - Privacy Policy
• Cloudflare (USA): CDN and security services

International Data Transfers: Your data may be transferred to the United States. We ensure adequate safeguards through Standard Contractual Clauses (SCCs) approved by the ICO.

7. Data Retention

• Newsletter Subscribers: Until you unsubscribe or 2 years of inactivity
• Contact Form Inquiries: 6 months after resolution
• Analytics Data: 14 months (Google Firebase default)
• Cookie Consent Records: 12 months

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access (Article 15): Request a copy of your personal data
• Right to Rectification (Article 16): Correct inaccurate data
• Right to Erasure (Article 17): Request deletion of your data
• Right to Restrict Processing (Article 18): Limit how we use your data
• Right to Data Portability (Article 20): Receive your data in machine-readable format
• Right to Object (Article 21): Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise your rights, email: contact@jimframes.com with "Data Subject Request" in the subject line. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures:

• TLS/SSL encryption for data transmission
• Firebase Security Rules to restrict unauthorized access
• Regular security audits and updates
• Access controls limited to authorized personnel only

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the data immediately.

11. Marketing Communications

You may opt out of marketing emails at any time by:

• Clicking the "unsubscribe" link in any email
• Emailing contact@jimframes.com with "Unsubscribe" in the subject
• Managing your preferences in your account (when available)

12. Cookie Policy

What are cookies? Small text files stored on your device to remember preferences and analyze usage.

Our cookies:

• jimframes_cookie_consent - Stores your cookie preferences (1 year, Necessary)
• _ga, _ga_* - Google Analytics identifiers (14 months, Analytics - requires consent)

Managing cookies: Use our Cookie Settings link in the footer or adjust your browser settings.

13. Changes to This Policy

We may update this Privacy Policy. Material changes will be notified via email to registered users and prominently displayed on the website for 30 days.

14. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with:

UK Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113

15. Contact Us

For privacy-related questions or to exercise your rights:
Email: contact@jimframes.com
Subject Line: "Privacy Inquiry" or "Data Subject Request"